ORDWARE.COM

INFRASTRUCTURE & MICRO-ERP

Unified Cloud Infrastructure

Platform Independence: Fully responsive architecture compatible with Windows (PC), Android, and iOS.
Browser-Centric Operation: Only a standard web browser is required on the client side. The software and data run in a high-security, professional server environment.
Seamless Hardware Mobility: Instant device switching and simultaneous multi-device usage, operating with the same cloud flexibility as Google’s enterprise solutions (Gmail/Workspace).

Comprehensive Micro-ERP System

Digital Hub for SMEs: Automatically generated professional Website, Online Price List, Digital Menu, and E-commerce storefront upon registration.
Advanced Web-Based PWA Ordering: Progressive Web App technology with real-time push notifications for:

Counter/Store orders
Table service
Instant or scheduled Home Delivery (Pre-ordering)

Smart Cloud-Printing: Server-side routing for up to 10+ categorized printers simultaneously (Kitchen, Bar, etc.), ensuring data reaches only the relevant station.
AI-Ready SEO Optimization: Individual SEO-friendly URLs with automated Schema.org structured data for Google and AI search visibility.

Operational Management & Historical Data

Deep Transaction Logging: Every closed order is archived with a unique ID, fiscal (NTDSC) hexadecimal ID, payment methods, VAT breakdown, and delivery addresses. Orders remain searchable and re-openable for years.
Financial Reporting: Advanced filtering for cash flow, card transactions, vouchers, tips, and specialized payment cards (e.g., SZÉP). Detailed Open/Close data with VAT-group breakdowns.
Integrated Customer CRM: Built-in databases for billing details and delivery addresses to streamline recurring service.
Automated Document Delivery: Digital invoices, receipts, and order summaries sent automatically via email.

Advanced Inventory Control

Recipe-Based Tracking: Real-time stock depletion calculated through complex ingredient recipes, not just per-item counts.
Barcode Integration: Streamlined procurement and intake via barcode scanning.
Inventory Lifecycle Management: Modules for Raw Material handling, Intake, Scrapping, Finished Product Scrapping, and automated Inventory Audits.
Automated Alerts: Filtering by period/category and automated low-stock/consumption warnings.

INTELLIGENT POS & SALES LOGIC

High-Velocity User Interface

Tile-Based Graphical System: Ultra-fast, visual touch-interface designed for high-pressure environments.
Quick-Button Optimization: Customizable layout to place top-selling items at a single touch, eliminating search time.
Multi-Cart Management: Supports multiple open baskets/tables simultaneously for parallel customer service.
Infinite Scalability: Unlimited management of tables, unique customers, and room numbers.

Advanced Transaction & Payment Logic

Multi-Method Split Payments: Support for combined payments (Cash, Voucher, Card, Specialized Cards, and 2 different currencies) within a single transaction.
Automated Dual-Currency Handling: Real-time conversion between a primary and a secondary currency based on automated shop-level exchange rates.
Comprehensive TIP (Gratuity) Management: Specialized tracking for cash, card, or mixed tips, including separate or integrated card processing.
Diverse Payment Channels: Native support for Coupons, SZÉP cards (specialized benefits), Bank Transfers, and Hotel Room charging.

Multi-Layer Product & Sales Engineering

Intelligent Product Buttons:

Scale/Weight-Integrated Buttons: Instant quantity input for items sold by weight (e.g., grams) with automated price calculation.
"Plus-Button" Logic: Standard one-touch selling combined with a long-press/plus option for high-volume manual quantity input (1 to 999+ units).

Compound Product Configurations:

Option-Based Sets: Grouping products with the same VAT rate (e.g., pizza toppings, pastry glazes, or industrial color variants).
Collection-Based Sets: Dynamic bundling of items with different VAT rates. The system automatically splits taxes per component within the final receipt (essential for regulatory fiscal compliance).

Automated Suggestive Selling (Upsell): The order flow prompts staff (and customers on PWA apps) with pre-configured options—e.g., size, base, toppings, and "suggested campaigns" (desserts/drinks)—to maximize average ticket size.

Fiscal & Service Customization

Flexible Service Charges: Support for both percentage-based and fixed service fees, either added at checkout or built into the price.
Dual-Category Management: Ability to manage items via custom internal categories (for marketing/webshop) while simultaneously mapping them to mandatory state fiscal codes (e.g., NTDSC/NTAK) for real-time reporting.
Advanced Print Routing: Automated categorized printing to multiple stations (Bar, Kitchen, Pizza Station, etc.) based on item type. Supports pre-printing, interim summaries, and email-based digital consumption reports.

FISCAL PRECISION & CLOUD HARDWARE LOGIC

Advanced Product & Discount Logic

Modular Option Grouping: Effortless database maintenance via reusable option groups (e.g., "Pizza Toppings" can be linked to all pizza types instantly). Supports custom labels for inclusive/exclusive choices ("Add," "Without," "Side").
Unified Logic Across Channels: All option, collection, and suggestive selling logic is natively mirrored in the PWA ordering apps, ensuring a consistent customer experience.
Proportional Discount Management: Automated handling of percentage and fixed discounts across multiple VAT categories. The system proportionally allocates discounts to comply with strict fiscal regulations, delivering accurate tax-group data to the fiscal printer.

Dynamic Ordering & Queue Management

Flexible Order Numbering: Supports both variable (order-based) and fixed (pre-assigned) numbering systems.
Modular Workflow Scenarios:
- Counter Service: Instant payment and delivery or numbered queueing.
- Tab System: Orders accumulated under a name or number for final checkout.
- Table Service: Traditional sit-down logic with payment at service or end of stay.
Time-Limited Availability: "Daily Specials" feature, where products automatically appear/disappear based on the specific day across all POS and online channels.

Innovative Fiscal & Payment Connectivity

Contactless Data Transfer: QR-code based data transmission to fiscal cash registers—eliminating manual input and human error.
Universal Printer Connectivity: Support for USB, Bluetooth, and Wi-Fi fiscal printers.
Direct Payment Integration: Pre-built Server-to-Server connections with global providers: Teya, Viva Wallet (J.P. Morgan), and Paynance (Adyen).
Comprehensive Document Generation: Automated printing of order summaries, bank transaction receipts, fiscal receipts, and full A4-style invoices.

Proprietary Cloud-Printing Technology

Cubinote Cloud Integration: Genuine server-side printing where printers receive commands directly from the cloud, not the local device.
Zero Pairing Requirement: No Bluetooth or local network pairing needed between the terminal and the printer.
Massive Scalability: Supports 10+ cloud printers per merchant, manageable from any device (PC, Tablet, Phone) interchangeably.
Smart Routing: Rule-based printing where items are automatically routed to their designated production station (e.g., Bar, Kitchen, Pizza Station)

SMART HARDWARE & ADAPTIVE PRINTING

All-in-One Smart Device Support

Imin Swift 2 Pro Integration: Native support for professional handheld devices. The system utilizes a PDF-based printing protocol to generate high-fidelity order summaries, receipts, and bank transaction vouchers directly on the device's built-in printer.
Consolidated Mobility: One device for POS operations, NFC card payments, and instant printing—optimized for mobile vendors and floor staff.

Flexible Printing Protocols

Native PDF Rendering: The system generates standard PDF documents for printing, ensuring layout consistency and high-quality output across various integrated hardware.
Bluetooth & Local Network Readiness: While focused on cloud and All-in-One solutions, the architecture has been tested with Bluetooth pocket printers and is ready for local network (LAN) printer integration through modular code expansion.

ALL-IN-ONE ECOSYSTEM & FULL AUTOMATION

All-in-One Device Symbiosis

Dual-App Performance: Professional hardware (e.g., Ciontek, Imin Swift 2 Pro) simultaneously runs the Ordware POS and the payment provider’s native application (Viva Wallet, Adyen/Paynance).
Unified Hardware Control: From a single handheld device, the system manages POS operations, NFC card payments, and controls built-in printers for itemized summaries and fiscal receipts.
Distributed Peripheral Control: A single mobile device can command up to 5+ independent Cloud printers (e.g., Cubinote) in real-time, coordinating the entire production floor from a single touch.

Advanced Process Automation (Full-Auto Modes)

Zero-Error Workflow: Designed to eliminate manual data entry and transaction errors.
Semi-Automated Mode: Automated server-to-server calls to payment terminals or fiscal printers.
Full-Automated "One-Touch" Mode: The POS triggers a server-to-server payment request; upon successful NFC/Card collection, it automatically commands the fiscal printer, deducts inventory, reports to tax authorities, and closes the transaction.

Software Ergonomics & UX Customization

Adaptive Visual Interface: Granular control over button and font sizes (Small/Large combinations) to suit various display types and lighting conditions.
Drag-and-Drop Organization: On-mouse-over logic allows for intuitive rearranging of quick-buttons and categories on the fly.
Chromatic Coding: Every product and category can be assigned unique colors for instant visual recognition and faster order processing.

Multi-User Mobility & Access Control

Global Remote Access: Real-time visibility for owners, accountants, or procurement managers from any mobile device, anywhere.
Concurrent Multi-User Support: Parallel operation for multiple waiters, counter staff, and kitchen personnel within the same merchant environment.
"Joe Waiter" Mobile Module: Waiters can maintain independent open carts on their own mobile devices, naming and managing tables or individual customers while triggering categorized cloud-printing with one touch.
Role-Based Security: PIN-protected sensitive modules (e.g., Inventory, Discounts) to prevent unauthorized manipulation.
Automated Tax-Sensitive Workflows: Native handling of differentiated VAT rates based on service type (Dine-in vs. Takeaway) and automated "Green Tax" (e.g., bottle deposit) calculation per item.

PWA ECOSYSTEM & AUTOMATED FULFILLMENT

Zero-Friction Ordering Infrastructure (PWA)

No-Install Web Apps: Utilizing Advanced PWA technology, customers can order and pay instantly via a browser. No App Store downloads required, significantly reducing the barrier to purchase.
Cross-Platform Notification Engine:
- Android: Real-time push notifications for instant order alerts.
- iOS/Universal: Automated notifications via Viber (and planned Messenger integration) to bypass OS-level restrictions and ensure 100% message delivery.
Direct Marketing Assets: Every shop receives a unique, SEO-friendly URL (e.g., ordware.com/joe-pub-ny) and an automatically generated QR code for print, social media, and physical table-top marketing.

Real-Time Order Management & Fulfillment

Active Dashboard: A centralized, multi-sensory (visual and audio) alert system for merchants. Displays complete customer profiles, order history (customer loyalty count), delivery details, and payment status.
Dynamic Response System: One-touch status updates (e.g., "Ready for Pickup," "Courier Dispatched")
Advanced Pre-Ordering: Merchants can define specific time-windows and capacity limits for future
Dynamic Service Fee Logic: Granular control over service charges per channel (e.g., 12% for waiter service vs. 5% for app orders) to incentivize digital adoption.

"Human-Touch-Free" Automation

End-to-End Fulfillment: Upon online payment, the system automatically:
Triggers the 3rd party Invoicing API.
Sends the digital invoice to the customer via email.
Prints categorized production tickets at the relevant stations (Kitchen/Bar).
Deducts items from the inventory (recipe-based).
Submits real-time fiscal data to national authorities (NTDSC/NTAK).
Digital Customer Cards (QR): Customers can present a QR-based "Digital Card" to the POS; the system instantly scans and populates all billing and delivery data, enabling paperless, automated invoicing upon payment.

Secondary Cloud-Displays